Office Manager Resume / Business Manager - Denver, Colorado

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Web Developer

Self Employed
July 2001 to Present
Web Hosting / Web Developer, Denver, Colorado

Work described at the above links has sometimes been part time, and sometimes full time.


Office Manager and General Partner

March 2005 to October 2006
Colorado Alarm, LLC, Wheat Ridge, Colorado 80033

Managed finances, accounting, and office administration in a start-up fire alarm & fire sprinkler service company. Configured Quickbooks Pro, performed full charge bookkeeping functions, analyzed monthly profit and loss statements, and managed cash flow. Reconciled bank statements and general ledger accounts on a monthly basis. Kept the office well organized, tracked license renewals and insurance requirements, and assisted with project management and planning.


Billing Manager / Office Manager

August 1998 to July 2001
Denver Fire Alarm, Denver, Colorado

Successfully managed the finances and accounting for a fire alarm service company with 20+ employees and annual sales of $2,000,000. Identified business processes and coordinated activities and information between members of the management team. Configured QuickBooks Pro 2000 for job costing and in-house payroll. Worked extensively with QuickBooks Pro 2000. Worked frequently with MS Excel, MS Access, MS Word, and GoldMine. Created the company web site.

Invoiced clients for fire alarm system installations and inspections, performed full charge bookkeeping functions, approved expenditures, and signed checks. Ensured accurate client billings by analyzing the daily activities and paperwork of 15 field service technicians. Handled human resource functions and interfaced daily with everyone in the company.

Reconciled bank statements and general ledger accounts on a monthly basis. Prepared financial statements, bi-weekly payroll in house, and state and federal payroll tax returns. Administrated company health insurance plans and a 401(k) plan. Participated in project management. Lesser duties included general office administration, purchasing, customer service, and PC network maintenance.

Acted as manager in the owner's absence.


Office Administrator

February 1994 to October 1997
Interwest Fax and Business Machines, Denver, Colorado

Performed full charge bookkeeping and office administration for an office equipment dealer. Created relational database applications to maintain customer records and track field service orders. Worked with ACCPAC BPI accounting software and Nutshell Plus II relational database.

Assisted field service technicians with the diagnosis and repair of high speed laser FAX machines. Maintained an inventory of supplies and replacement parts. Set up and programmed high-speed laser fax machines, prepared new machines for delivery, and repaired a variety of laser fax machines.

Compiled information related to fax repair which (in later years) was used to produce BrokenFax.com for a former co-worker who started his own company.

Laid off when business was sold October 31, 1997.


Office Manager and Full Charge Bookkeeper

January 1992 to August 1993
American Plaque and Laminating, Denver, Colorado

Duties included full charge bookkeeping, collections, customer service, and assisting with production in a manufacturing environment.

Wrote software application which analyzed manufacturing variables, calculated job costs, and generated proposals for mylar film lamination (MS QuickBasic). This application reduced the amount of time required to prepare a bid from 20 minutes to 1 minute and printed a bid sheet suitable for faxing.

Acted as manager in the owner's absence.


Office Manager and Full Charge Bookkeeper

January 1990 to January 1992
Manhattan Cafe and Blue Coyote Restaurants, Denver, Colorado

Provided administrative support to an attorney restauranteur, owner of two 5-star LoDo restaurants and a small real estate management company.

Audited cash receipts from servers and bartenders, balanced daily receipts, prepared bank deposits, and performed full charge bookkeeping at two LoDo locations.

Laid off when the restaurants closed in January 1992.


Liquor Store Owner / Manager

July 1973 - January 1989
Doc's Liquor Store, Denver, Colorado

Owned and managed a major liquor store in southwest Denver. Increased gross sales by 400% to $1,000,000 during the first ten years by specializing in the sale of keg beer and draft beer dispensing equipment. In the early 1980's this store was ranked by Anheuser-Busch as the 3rd largest beer retailer in Colorado.

Planned and supervised all aspects of the operation including accounting, finance, marketing, purchasing, inventory control, and merchandising. Hired, trained, and supervised clerks and cashiers. Participated in all aspects of managing a successful and profitable retail operation.

Performed all general accounting functions through general ledger and financial statements, and in later years, prepared S Corp and Partnership tax returns. Used relational database software and spreadsheets to record income and expenses and analyze sales and finances. Turned the inventory dollars monthly by employing strategic inventory control measures.

Designed and built an energy efficient building and relocated the business in 1983 following the loss of a lease on the original premises. Arranged for liquor licensing, zoning changes, and mortgage financing. Acquired real estate, demolished existing buildings, and supervised construction of a new building.

Organized South Federal Merchant's Association and served as Secretary in 1988. Managed a small, related real estate partnership. Successfully marketed and sold the liquor business and a real estate partnership in 1989.

 

Doug Hockinson's experience in small business management includes finance, general accounting, operations management, project management, and customer service.

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